A cookie is a text file that usually has a unique stamp on it and which, when connecting to a website, is saved on and, on subsequent visits, retrieved from, the user’s computer or computer-like devices such as mobile phones. A cookie is sent from a website’s computer to your browser and stored there, on your hard disk. All websites can send cookies to your browser if your browser settings allow it. Many websites use cookies to keep track of whether the browser has visited the site before. A check is then made on each visit to see whether or not the cookie is stored in your browser. If there is no stored information, the browser will try to save a cookie. By using cookies, the user can thus avoid having to enter the necessary data every time they visit a website. To prevent this information from being misused, websites can only read information from cookies stored by themselves and not from any cookies stored by other websites.
There are two types of cookies. Firstly, (a) a permanent cookie that is stored for a specific (often longer) period of time on the user’s computer, and secondly (b) a session cookie that is temporarily stored in the computer’s memory while a visitor is on a website. A session cookie is thus not stored in the computer for any length of time, but disappears when the browser program is closed or when the user has not been active for some time.
MedHelp uses statistics in aggregate form about users/traffic and traffic providers. However, such statistics never contain any form of personal information, which has not been explicitly consented to.
MedHelp uses Google Analytics from Google as an analytical tool that is a way to measure how visitors use the website. Google Analytics uses cookies. The information generated by them (including IP addresses) will be transmitted to and stored by Google. This information is used for the purpose of evaluating visitor statistics. Google may also transfer this information to third parties if required by law or in cases where a third party processes the information on Google’s behalf.
Furthermore, we use Leadfeeder to obtain information about which companies use the website. Leadfeeder uses cookies. The information generated by these (including IP addresses) will be forwarded to and stored by Leadfeeder. This information is used to show which companies visit medhelp.se, how they found it and how they navigated during their visit. All visitor data is aggregated to company data. Leadfeeder does not use any third-party cookies.
MedHelp also uses a small number of other providers, such as HubSpot and Hotjar, who provide services on MedHelp websites. These providers also use cookies on MedHelp websites and MedHelp has no control over any of these providers. If the user wants information about how these providers use cookies, the user can visit the respective provider’s website and read about their cookie policy.
All data is stored encrypted in MedHelp’s database, using features such as SSL certificates. MedHelp does not resell this information to any other party.
[mandatory cookies] = Cookies can be used for a variety of purposes, including being required for the website to function properly. For example, without cookies, it would be difficult for the website to remember that you have logged in to certain pages.
[analytical cookies] = Used to analyze how a website is used, including counting the number of visitors and understanding how the website can be improved.
[social media cookies] = Social media cookies are used to enable integration with social media on the website, so you can directly like or share a page on the social media of your choice.
[Targeted advertising cookies] = Another important use of cookies is to enable online advertising and personalization of information. This type of personalization can be used to increase the benefit for you as a visitor to our website. For example, to display posts, advertisements and materials that are more relevant and interesting to you.
According to the Electronic Communications Act, everyone who visits a website must be given access to information about the fact that the website contains cookies and the purpose of the use of cookies. The user must also consent to the use of cookies.
The Swedish Post and Telecom Authority, which is the supervisory authority in this area, provides further information about cookies on its website.
As a user, you have the option to set whether you want cookies (i) to be saved automatically in your browser, (ii) whether the user wants to be asked every time a cookie wants to be saved or (iii) whether the user does not want any cookies to be saved at all. Please refer to the help function of your browser for information on how to change the cookie settings. The browser can also be used to delete previously stored cookies.
The part of the website that is open to everyone can be visited even if the browser does not allow cookies to be saved. However, if the user deactivates cookies, the user may miss out on certain services on our website. Some pages cannot be displayed at all because they require the reception of cookies to be enabled. It will also not be possible to log in to login-protected pages if the browser does not allow session cookies to be stored on the computer.
MedHelp Care Aktiebolag (publ)
Ynglingagatan 14
113 47 Stockholm
Sweden
+46 8-528 528 00
info@medhelpcare.com
